1. What is the Warranty Machine ?
For the roll forming machine, we have 1 years warranty. If any quality problems on our side occured in this period, we will dispatch a engineer to services
machinery overseas.
2. Do you have after sales support?
Yes, we are happy to give advice and we also have skilled technicians available across the world. We need your machines running in order to keep your business running.
3. How does your factory do regarding quality control?
Quality is priority. METOFORM People always attach great importance to quality control from the very beginning to the end of the production.
Every product will be fully assembled and carefully tested before it’s packed for shipment.
4. Do you sell only standard machines?
No, most of our machines are built according to customers specifications, using top brand name components.
5. Are you manufacturer or trading company?
We are manufacturer and trading company .
6. Do you provide installing and training overseas?
Overseas machine install and worker training services are optional.
7. How is your after sales support?
We provide technical support on line as well as overseas services by skillful technicians.
4. How does your factory do regarding quality control?
There is no tolerance regarding quality control. Quality control complies with ISO9001, CE. Every machine has to past testing running before it’s packed for shipment.
8. How can I trust you that machines pasted testing running before shipping?
1) We record the testing video for your reference.
2) We welcome you visit us and test machine by yourself in our factory.
9. Does one machine can only produce one size?
Not exactly, it depends on the machine.
10. Can you be responsible for transport?
Yes, please tell us the destination port or address. we have rich experience in transport.